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WORKOUT RELATIONSHIP MANAGEMENT software
We put together a unique software system that ties together all the most important aspects of the personal training business operation for your club. Our objective is not to just schedule clients and do payroll — it's to increase sales, retain personal trainers, retain clients, increase margins/profit, and provide tangible value to the manager and personal training team.
WRM focuses on:
(roll over each FEATURE for screen shots)
View the Manager's Dashboard from any location.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Manager
Dashboard | At-a-Glance Daily/Monthly Sales and Net %View online from any locationView and manage all prospect leadsSchedule prospecting and staff development for personal training staffView all and individual trainer schedulesPayroll Reports and Contract generation/retrievalFull Menu of Reports | No member falls through the cracksEase of useTime saving (save hours per week from manual systems)Allows more time to focus on developing staffEarn more profits by streamlining |
Most personal training sales are lost to poor leads management.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Leads
Management | Track each prospect throughout sales processCreate leads from anywhereFind & Schedule Leads for TrainersView where the prospective member is in the trainer's pipeline at any timeFollow/Track each member throughout sales process from prospect to clientView all sales presentations and follow-up appointments scheduled to payView which sales presentation appointments showed or no-showed | No member falls through the cracksVisual of where every prospect is in sales processKnow results of sales presentations in real-timeOrganized methods for follow-up phone callsMember Retention |
If you don't know where you are, then you will not know when you get there.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Sales
Reporting | Instant Daily & Month-to-Date Sales ReportReport totals and detailed reporting by date range | Get up to the minute sales data (new & renewal purchases)Accurate reportingLinked to every client contract submitted |
Saves you time & money.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Automated
Contracts | Member moves from lead to comped workout to client by uploading all information effortlesslyAbility to instantly look up existing client contracts | No fumbling aroundNo missing informationNo adding different information to contractsNo running out of contractsProfessional Appearance |
Most personal training sales are lost to poor leads management.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Payroll
Management | Reliable, dependable and automated payroll systemAutomatically self-populates payroll once session is redeemed and servicedManager/Administrator can close payroll and complete payroll from any location with web-access | Provides a system of checks & balancesEliminates unnecessary time plugging payroll into spreadsheetsIdentify net profit "breakers" |
Your most important tool is the one that corrects problems before they happen.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Trainer
Productivity
Tracking | Instantly view trainer or club's success in each stage of sales processView each sales presentation and the results of past presentations | View real-time Key Performance Indicators to pro-actively fix any performance problem immediately before it effects the bottom line |
Be the first to know.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Manager
Alerts | Sessions Not Being Used alertSessions Expiring alert | More client renewals |
Scheduling sessions has never been easier.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Sessions
Scheduling | 3 successful ways to schedule clientsEmail alerts | No Double BookingEfficiencyCommunication |
Failure to communicate is the root of all business related problems.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Inter User
Messaging | Instant feed-back from clients and trainers for session scheduling arrangementMessage any client about scheduling, canceling or re-scheduling sessions | Instant FeedbackBetter Communication |
Without sessions tracking - you wouldn't be able to have alerts.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Sessions
Tracking | Automatically and accurately tracks the number of sessions each client has remainingAbility to forecast potential revenues for upcoming months | Grow Sales revenue from existing clientsAnother level of customer serviceAvoid payroll fraud by accurate session tallies |
View the Personal Trainer's Dashboard from anywhere, anytime| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | | Personal Trainer Dashboard | Menu of Sessions Tracking of their individual client poolAbility to view each sales stage and percent of successCreate lead cardsSchedule client sessionsView virtual scheduleView up-to-date Payroll Earnings | Be on top of your personal training business at all times |
Most personal training sales are lost to poor leads management.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Lead Card
Creation | Create leads from anywhereFind & Schedule Complimentary Sessions for Prospects | No member falls through the cracksOrganized methods for follow-up phone callsMember Retention |
Your most important tool is the one that corrects problems before they happen.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Trainer
Productivity
Tracking | Instantly view success in each stage of sales processView each sales presentation and the results of past presentations | View real-time Key Performance Indicators to pro-actively fix any performance problem immediately before it effects the bottom line |
Without sessions tracking - you wouldn't be able to have alerts.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Sessions
Tracking | Automatically and accurately tracks the number of sessions each client has remainingAbility to forecast potential revenues for upcoming months | Grow Sales revenue from existing clientsAnother level of customer serviceAvoid payroll fraud by accurate session tallies |
Failure to communicate is the root of all business related problems.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Inter User
Messaging | Instant feed-back from clients and trainers for session scheduling arrangementMessage any client about scheduling, canceling or re-scheduling sessions | Instant FeedbackBetter Communication |
Scheduling sessions has never been easier.| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Sessions
Scheduling | 3 successful ways to schedule clientsEmail alerts | No Double BookingEfficiencyCommunication |
Your client's can view their personal Dashboard from anywhere| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | | Client Dashboard | Redeem sessions from anywhere, anytimeCan upload and view their unique Motivation Phrase | Be on top of your personal training business at all times |
Payroll fraud is always present. How protected are you?| WRM FEATURES | WRM CAPABILITIES | HOW YOU BENEFIT | Client
Redemptions | Personalized Client login and password protection for redeeming sessions | Avoid payroll fraud by trainers and/or clients |
Hosted WRM Designed for Fitness Centers
Alter Ego Fitness Group's Workout Relationship Management web-based software management tool is the only leading fitness company to offer a "CRM" solution to manage all aspects of the personal training business, especially new prospective business, as well as keeping and maintaining the current client base that already exists.
The Difference is also in the Design
Our product roadmap isn't about integration with lots of other systems...it is one complete system. We do one thing well - help teach your fitness center how to sell more personal training and keep more clients actively engaged in personal training sessions. Yes, you'll get the tools you need to see what's happening from the first contact with a member (prospect) - to becoming a client - to client renewals. We designed our system to easily navigate no matter the user and what the function. No other software manages the entire sales funnel or pipeline, period.
Full Access to WRM No Matter Where You Are
Alter Ego extends the power of WRM, our personal training automation solution, to give you accessibility anywhere off-site or from anything that gives you internet access (iphone, blackberry, etc.). Give your personal training team the ability to update prospect's lead card information, look at their client schedule and make phone calls to leads. Client's have the availability to schedule sessions with their trainer from anywhere. Managers and Trainers can update their leads, or schedule anywhere on the training floor as well.
To Set Up a Live Demo, Email an AEFG Training Specialist Now!
brett@thePTsource.com
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